Policies
 
RECREATION
3637 Center Rd., Brunswick OH 44212
330-273-8000
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Satisfaction guarantee

The Brunswick Parks and Recreation Department strive to provide classes and programs that meet or exceed your expectations. Should our service or program not meet with your complete satisfaction, please let us know within the first two visits and a refund for the remaining classes or time will be issued by check from City Hall.

Registration policies

Refund policy

A refund request must be made in person and a refund request form completed and signed.  Refunds, if approved, will be granted after a full review of circumstances is conducted by management.  Refunds will not be issued on any Annual Memberships.

Program refund policy

  1. If the program is cancelled by the Brunswick Rec Center, a refund for the full amount that was paid will be issued.
  2. If an individual cancels enrollment in a program, it must be requested at least 5 days prior to the first session of the program.
  3. Refunds will not be given if requested less than 5 days prior to the first session of the program. Individuals assume the risk of changes in health or personal schedules.

Refund options:

  1. Household Credit - If the customer wants to have the refund posted to his/her Recreation Center account, a credit will be issued, a 10% administrative fee will be deducted from the amount that was originally paid.
  2. Check Issued - If the customer paid by cash or check a check will be issued from the Brunswick City Finance Department, a 10% administrative fee will be deducted from the amount that was originally paid.  Please allow 3 weeks to receive check.
  3. Credit to Credit Card Account - If the customer paid by credit card and would like a credit to his/her credit card account, a 10% administrative fee will be deducted from the amount that was originally paid.   A credit will be issued within 3 weeks.

The Brunswick Parks and Recreation Department strives to provide classes and programs that meet or exceed your expectations.  Should any of our programs not meet your complete satisfaction, please let us know within the first two visits and a refund for the remaining classes or time will be issued.  Some other restrictions may apply.

Fair Share policy

The Brunswick residents make a significant contribution to the financing and operation of the Parks and Recreation Department. The City property tax and income tax are paid whether or not the individual participates or uses the parks facilities or the Recreation Center facilities. The Fair Share Policy concept is intended to apportion to non-residents an equalized fee, so that they contribute to the overall financing of the Parks and Recreation department on an equitable basis with residents. It is hoped that this policy will give not only equal treatment, but also a better understanding of fees and overall financing to both residents and non-residents.

Membership benefits

In addition to use of the building during open recreation times, a membership entitles you to the following: Free fitness
instruction for new members, Free Concerts and Special Events. Discounts on most classes, programs, activities
and room rentals.

Membership cards

Identification cards will be issued to each member by the Brunswick Community Recreation & Fitness Center. This card must be presented to enter the facility and must be worn

The member is responsible for lost, stolen or misplaced ID cards. A $1 fee will be charged for admission for a forgotten pass and a $3 fee to replace a lost pass.

Payment

All fees are payable in full with cash, check, Visa or MasterCard. Checks should be made payable to “City of Brunswick.” Checks not honored by the bank for any reason will be charged a $20 service fee.

Residency

Residents are defined as persons and their immediate families who live in the City of Brunswick. Non-resident usage of our programs and facilities is encouraged. However, since non-residents do not pay property and/or income taxes, it is only fair they pay a higher fee for participating. To receive resident rates or school district rates, proof of residency is required along with a completed membership application.

Fees

Fees have been established for the Brunswick Community Recreation & Fitness Center. The fees include the use of the
gym, running track, swimming pool, fitness center, locker rooms, whirlpool, sauna, etc.