Reporting problems
  
SERVICE AND STREETS
1238 W. 130th St., Brunswick OH 44212
330-558-6804; service info line 330-558-6866

Sewer backups

If you experience water back up in your house, it’s important to determine if it is a sanitary or storm sewer problem.

All basement drains, sinks and toilets are connected to the sanitary sewer.

Roof drains, garage drains and footer drains are connected to the storm sewer or ditches.

Storm and sanitary sewer main lines are the responsibility of the City/County.  Lines leaking from your house to these main lines are the responsibility of the property owner.

If you experience sanitary sewer main problems, contact the Medina County Sanitary Engineer at 330-225-3113.

If you experience storm sewer main problems, contact the Service Department during regular business hours at 330-558-6804.

Manhole/catch basin covers

The Service Department will replace or repair missing or damaged storm sewer manhole covers and catch basin grates.

Contact the Service Department during regular business hours at 330-558-6804.

In case of emergencies after regular hours, call the Division of Police at 330-225-9111.

Water line leaks

If you observe water bubbling up or a continual wet spot in the pavement, ditch or grass area of tree lawns, contact the Service Department during regular business hours at 330-558-6804.

After regular hours, call the Division of Police at 330-225-9111.

Street light malfunctions

The Service Department can take reports of malfunctioning street lights in the City of Brunswick.  If you wish to report a streetlight malfunction, please contact the Service Department at 330-558-6804 during normal business hours. 

Street light outages can also be reported directly to Ohio Edison Company at 1-800-633-4766 or by using their website, www.firstenergycorp.com.