Ohio Edison, The Illuminating Company and Toledo Edison, FirstEnergy’s Ohio utilities, remind customers having difficulty paying their utility bills that they may be eligible for special financial assistance programs.
In Ohio, customer assistance programs include:
- Percentage of Income Payment Plan Plus (PIPP Plus)
- Home Energy Assistance Program (HEAP)
- HEAP Crisis Programs
- and others.
To learn more about these programs, click here for the brochure.
Ohio residential customers of FirstEnergy’s utilities looking for a convenient way to manage their electric bills also can sign up for the FirstEnergy Equal Payment Plan, which allows customers to make consistent monthly payments to avoid the impact of seasonal highs and lows in their electricity bills. To apply or learn more about programs to help keep electricity bills affordable, call Ohio Edison customer service at (800) 633-4766; The Illuminating Company customer service at (800) 589-3101; and Toledo Edison customer service at (800) 447-3333.
Cards can be picked up in the lobby of City Hall, or you can print one out here.
* National League of Cities data