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Assistance programs

Ohio Edison, The Illuminating Company and Toledo Edison, FirstEnergy’s Ohio utilities, remind customers having difficulty paying their utility bills that they may be eligible for special financial assistance programs.

In Ohio, customer assistance programs include:

  • Percentage of Income Payment Plan Plus (PIPP Plus)
  • Home Energy Assistance Program (HEAP)
  • HEAP Crisis Programs
  • and others.

To learn more about these programs, click here for the brochure.

Ohio residential customers of FirstEnergy’s utilities looking for a convenient way to manage their electric bills also can sign up for the FirstEnergy Equal Payment Plan, which allows customers to make consistent monthly payments to avoid the impact of seasonal highs and lows in their electricity bills. To apply or learn more about programs to help keep electricity bills affordable, call Ohio Edison customer service at (800) 633-4766; The Illuminating Company customer service at (800) 589-3101; and Toledo Edison customer service at (800) 447-3333.

Because of the large number of families on its current waiting list, the Medina Metropolitan Housing Authority (MMHA) has closed its Section 8 Housing Choice Voucher Program waiting list as of September 20, 2017.


Homeowners may call the Medina County Auditor’s office for free foreclosure prevention counseling.

Get more information here.


Brunswick has introduced a program that will provide free prescription drug discount cards to City residents. The program is administered by CVS Caremark and can save residents an average of 23%* off the full retail cost of prescription medication. The card can be used at a wide variety of area pharmacies. There is no enrollment form required to get a card, no membership fee, and the card can be used any time prescriptions are not covered by insurance.

Cards can be picked up in the lobby of City Hall, or

FAQ and pharmacy locator

* National League of Cities data