Local utilities and services

Public utilities aggregate

• NOPEC
  NextEra customer call center
  855-667-3201

NOPEC is an energy aggregate set up to buy energy in bulk to achieve discounts on electricity and natural gas. The City of Brunswick participates in NOPEC, and residents are included unless they choose to opt out.

For more information, see the NOPEC website. For billing or service questions regarding your electricity or natural gas, please see the electricity and natural gas information elsewhere on this page.

Compare apples-to-apples

 

Residential homeowners are able to shop for energy options from a diverse group of competitive suppliers. With the Public Utilities Commission of Ohio’s innovative tool you can easily compare utility prices, contract terms and other plan differences.

Visit their website for more information.

Water

• Cleveland City Water
  1201 Lakeside
  Cleveland OH  44114
  216-664-3130 (customer service)

In the event of a water outage, call 216-664-3060.

Electricity

• Ohio Edison, a First Energy Company 
  76 S. Main Street
  Akron, Ohio 44308
  Customer service: 800-633-4766

In the event of a power outage, call 888-544-4877.

TV, phone & internet

• Spectrum
  (cable, phone and broadband)
  17818 Royalton Road
  Strongsville OH  44136
  877-463-0677 (services)
  888-369-2408 (support)

• Breezeline

Customer Care 888-536-9600

• Frontier
  (satellite, phone and DSL)
  871 North Court
  Medina OH  44256
  1-800-921-8101 (residential customers)

• Medina County Fiber Network
  (open-access broadband network)
  144 N. Broadway Suite 119
  Medina OH  44256
  330-722-9215

Ongoing cable issues can be reported to the Ohio Department of Commerce one of four ways:

 

1. File a complaint through their website
2. Submit an email to VSA@com.state.oh.us
3. Call their toll free number and speak with a representative: 877-207-2225
4. Submit a letter summarizing the complaint to:

Video Service Program
Ohio Department of Commerce
77 S. High Street, 20th Floor
Columbus, OH, 43215