Compliments/ Complaints
Police
Contact us
Division of Police
4095 Center Road
Brunswick Ohio 44212
Emergency: 911
Non-Emergency Dispatch:
330-225-9111
Police Offices and Records:
330-558-6893
Apartment liaison
Bicycle Patrol
Communications
Crisis Intervention Team (CIT)
Detective Bureau
Directed patrol requests
Drug enforcement
Juvenile Diversion Board
K-9 Unit
Mental health liaison
School resource officers
Special Weapons and Tactics/Southwest Enforcement Bureau
Traffic enforcement strategies
Traffic Unit
US Marshals Northern Ohio Violent Fugitive Task Force
Animal Control
Bicycle registration
Block watch
Business contacts
Citizens' Police Academy
Citizens’ Police Academy application
Citizens’ Police Academy newsletter
Community Engagement Officer
Crime prevention tips
FACT (Family Assistance Coalition Team)
Finding Families
Next of Kin & ID R Kids programs
Salvation Army
Security check
Senior citizen programs
Veterans outreach
Avoiding false alarms
Codified ordinances
Compliments/complaints
Identity theft help
Lost and found pets
Medication drop-off
Most commonly asked questions
Parking on City streets
Pet Finder
Police reports and information requests
Residential History ADA (Disability) form
Self-Reported Incident form
Sex offenders
Victim resources
Wanted persons: Medina Municipal Court
Compliments/Complaints
The Division of Police takes seriously all comments regarding the service provided by us and the conduct of its members.
To compliment a member of the division, please contact a supervisor by telephone through dispatch at 330-225-9111 and ask to have the officer in charge contact you. You can also email the Operations Lieutenant at shoover@brunswick.oh.us .
To report service that did not meet your expectations or alleged misconduct by a member of the division, please contact dispatch at 330-225-9111 and request the officer in charge contact you. You can also stop into our station, or send your complaint by e-mail to shoover@brunswick.oh.us . Written complaints are preferred and our complaint form may be found here. You can expect a follow-up call from a supervisor within 24 hours after your complaint is received. If the complaint is sent via email then it may be the next business day.
Complaints are investigated in a timely fashion and in a manner that protects the rights afforded the employee by state law, federal law, and collective bargaining agreement (if applicable), in accordance with division policy.